Job Description

Job Title: Admin./Legal Assistant (CSC) Location: Onsite

FLSA Status: Non-exempt Hours Per Week: 40 Hours

Pay Rate: $18 - $22 /hr. DOE Schedule: Mon – Fri, 8:00 am – 5:00 pm

Job Summary

Dover arealaw firm devoted to helping clients seeks candidates who are open to new possibilities, excited about continuous learning, collaborative, adaptable, curious, generous,andembody outstanding interpersonal and communication skills. Our law firm is an outstanding workplace where you will be valued, treated with respect, and empowered to grow.

Join our team at Cocheco Elder Law and make a difference in families' lives. We guide clients through estate planning, probate, trusts, and elder care. As the first point of contact, you'll provide exceptional support and clarity. Passion for helping others and strong communication skills is essential. Enjoy growth opportunities and develop leadership skills in this dynamic role.

Responsibilities

Be the first point of contact:Answer calls warmly and professionally,assist clients with inquiries, and schedule appointments for our attorneys
Onboard New Clients Seamlessly:Manage the new client intake process,ensuring a positive first impression and a smooth start to their legal journey with our team
Ensure Smooth Client Communication:Follow up on appointments,reschedule as needed,and keep communication flowing between clients and the legal team
Maintain a Welcoming Environment:Organize and maintain our waiting area and conference room for client comfort
Be a Team Player:Collaborate with the team to handle tasks like copying,filing,scanning, maintaining the firm's CRM,and managing client files
Streamline Daily Operations:Sort incoming mail and deliveries,prepare outgoing mail,and assist with workshop preparation
Travel to Training & Events:Expand your knowledge by attending training events and industry gatherings as needed
Gain Legal Expertise (On the Job!):Assist with preparing correspondence and legal documents under attorney review,gaining valuable insights into the legal field
Become a Client Advocate:Communicate effectively with attorneys regarding client needs and questions, ensuring their voices are heard
Embrace New Challenges:Take ownership of various projects and tasks the attorney assigns,fostering your professional development
Uphold Our Values:Champion the firm's core values by providing exceptional service and fostering a positive team environment
The firm reserves the right to add or change duties at any time

Qualifications

Education:A high school diploma is required,and an associate degree is a plus
Experience:Minimumof one (1)year of customer service or administrative experience
Communication:Demonstrate exceptional written (grammar, punctuation, spelling, and proofreading) and verbal communication skills,fostering a positive client experience.This includes possessingoutstanding phone skillsand the ability to interact with clients,staff,and visitors withpatience, empathy, and active listening
Technology:Proficiency in Microsoft Suite and a willingness to learn new software
Team Player:Collaborative,detail-oriented,and able to work independently in a fast-paced environment
Discretion Assured:Ability to maintain confidentiality in a sensitive environment
Driver's License & Reliable Transportation:A must for occasional travel

Work Environment

Cocheco Elder Law Associates, PLLC is a small law office that fosters a close-knit atmosphere where you'll feel valued and supported.We're a team dedicated to providing compassionate service to our clients,and collaboration is vital.In this supportive environment, you'll be able to learn from experienced professionals andgrow your professional and legal knowledge.

Please note:The role may require some light lifting of boxes or supplies (up to 50 lbs.) and involve standing, bending,and sitting throughout the workday.

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Cocheco Elder Law Associates, PLLC

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Administrative/Legal Assistant (CSC)