Job Overview
The Mortgage Bankers & Brokers Association of NH (MBBA - NH) is currently seeking a proactive and highly organized Administrative Assistant to support the Board of Governors and contribute to the success of our organization. The ideal candidate is a self-starter with excellent communication skills, technological proficiency, and a strong ability to manage multiple priorities independently.

The position is fully remote, but candidate will attend several events throughout the year.

Key Responsibilities

Provide administrative support to the Board of Governors and Committee Chairs.
Manage incoming communications, including calls and emails, and direct them appropriately.
Coordinate events and activities in collaboration with Committee Chairs, ensuring smooth execution and follow-through.
Maintain and manage association calendars, timelines, and member databases.
Create and distribute communications via email, website updates, and social media platforms.
Support member engagement, recruitment, and retention efforts.
Assist with driving participation in programs and events — sales experience is a plus.

Technology:

Proficiency in Microsoft Office Suite
Experience with QuickBooks Online
Familiarity with Constant Contact or similar email platforms
Website content management experience
Strong understanding of social media platforms and digital engagement

Communication:

Excellent oral and written communication skills
Strong interpersonal skills and the ability to interact professionally with Board members, Committee Chairs, general membership, and the public
Ability to clearly and effectively articulate organizational information

Organizational:

Exceptional attention to detail and time management
Ability to self-manage and prioritize tasks independently
Strong organizational skills to maintain accurate records, calendars, and event schedules
Experience managing member databases is a plus.

Experience

2–4 years of administrative support or office management experience
Experience working with nonprofit organizations or associations preferred
Event coordination and logistics planning
Managing communications across various channels, including social media, email sends, and websites
Working with boards (e.g., coordinating meeting agendas, managing correspondence, etc.)
Handling confidential information with discretion and professionalism
Member relations or customer service experience
Sales or outreach experience is a plus

If you are a proactive individual with a passion for providing exceptional administrative support and are looking to be part of a dynamic, mission-driven organization, we encourage you to apply. Join our team and contribute to a collaborative, self-managed, and productive work environment!

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 25 per week

Work Location: Remote

Mortgage Bankers and Brokers Association of NH

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