Job Summary: Generator Service Technician

Reporting to the Service Manager, the Service Technician will be a key member of our Service team. Working both independently and collaborating with other team members, you will interact with customers, perform routine checks, preventative maintenance, and troubleshooting on generators, ensuring their optimal performance and reliability.

*Must have some experience with small engines*

Physical Requirements:

Ability to lift up to 50 lbs
Ability to work in a variety of weather conditions
Ability to work in confined spaces
Ability to stand, walk, bend, and kneel for extended periods of time
Ability to safely operate a vehicle
Ability to drive in a variety of weather conditions

Benefits

Position is Monday-Friday, 8 to 4, with the possibility of on call hours during storms
Flexible schedule
Competitive Hourly pay based on experience
Paid Vacation and Holidays
Company Vehicle with fuel card
Includes use of some company tools

Key Responsibilities

Complete required Preventative Maintenance and repairs of Kohler, Generac, and Briggs & Stratton standby generators.
Provide superior customer service by answering any customer concerns/questions.
Follow all manufacturer specifications, code requirements, safety regulations, and local guidelines to ensure the customers generator is running properly.
Lead the identification and troubleshooting of service issues
Maintain detailed paperwork & records to provide input for customer invoicing and warranty submissions based on work completed
Complete manufacturer trainings
Stock all necessary job materials, parts, and tools on company vehicles to ensure all parts and materials needed are available for the daily service jobs.
General site preparation and clean up
Perform system start-ups, test outages, and completion of maintenance checklists
Maintain excellent condition of company tools and vehicles
Remain up to date on product specifications, service bulletins and industry best practices.

Qualifications

Generator maintenance experience or related small engine repair experience preferred
Ability to learn generator models, specifications, and diagnostic procedures
Able to identify and resolve issues
Excellent teamwork skills and communication – ability to foster a positive team environment
Highly organized & have ability to multi-task and set priorities
Effectively coordinate and communicate with others
Comfortably able to lift 50lbs, and work with various tools
Must have valid driver’s license and clean driving record
Must have cell phone/texting capabilities
Basic computer/tablet knowledge
Must be able to obtain basic hand tools

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 30 – 40 per week

Benefits:

Flexible schedule
Fuel card
Health insurance
Paid time off

Experience:

Mechanical knowledge: 1 year (Required)

Ability to Commute:

Bow, NH 03304 (Preferred)

Ability to Relocate:

Bow, NH 03304: Relocate before starting work (Preferred)

Work Location: In person

NH Generator Installers, LLC

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Generator Service Technician