Overview
REACH Crisis Services is a nonprofit organization committed to supporting survivors of domestic violence, sexual violence, stalking, human trafficking, and child abuse.

We are seeking a caring, dependable, and trauma-informed Shelter Advocate to join our team. This critical role provides direct support to survivors living in our shelter, creating a safe and welcoming environment while offering advocacy, crisis intervention, and empowerment-based support.

As a Shelter Advocate, you’ll help residents meet their goals by supporting their emotional well-being, connecting them with community resources, and facilitating a healing, supportive space.

Duties

Provide crisis intervention and emotional support to survivors of domestic violence, sexual violence, stalking, human trafficking, and child abuse.
Assist clients in developing personalized safety plans tailored to their specific situations.
Facilitate access to community resources, including legal assistance, housing, and healthcare services.
Conduct assessments to identify clients' needs and create action plans for support.
Maintain accurate records of client interactions, progress, and referrals in compliance with confidentiality policies.
Collaborate with local agencies and organizations to enhance service delivery for clients.
Foster a supportive and safe shelter environment.
Develop and lead educational, skill-building, social, and support groups tailored to resident needs.
Maintain day-to-day shelter operations, including cleanliness, safety, and organization.
Ensure documentation and reports are completed accurately and in a timely manner.

Skills
Candidates for the Shelter Advocate position should possess the following skills:

Strong communication skills to effectively interact with clients and community partners.
Ability to handle crisis situations with sensitivity and calmness.
Excellent organization, and interpersonal skills.
Comfortable working independently and collaboratively in a dynamic environment.
Must be available for on-call shift rotation during night and weekends as scheduled.
Valid driver’s license and reliable transportation required.
Live within 30 minutes of Manchester.

This role is essential in creating a supportive environment for survivors of domestic violence, sexual violence, stalking and human trafficking, helping them regain control over their lives through advocacy and resource connection.

Job Type: Full-time

Pay: $23.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Reach Crisis Services Inc

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Shelter Advocate