About the Company

Being part of the team at Santa’s Village means being part of something that truly matters.
Every day, you help create moments of Pure Joy for families who travel from near and far, creating memories they will carry with them for years to come. This role is about more than completing tasks. It is about the experience you help create and how you show up for both our guests and your team.

We are a family owned and operated park, and we work in a Family Style way, supporting one another and stepping in when needed to make each day a great one.

There is no one way to be part of our team. What matters most is how you care for others and the effort you bring to your work.

Purpose

The Grounds & Facilities Specialist is responsible for the hands-on maintenance and care of park grounds, landscaping, and facilities to ensure a safe, clean, and welcoming environment for guests and staff. This role performs a variety of maintenance, landscaping, and operational tasks across the park and works closely with leadership and other departments to maintain the high standards of both Santa’s Village and the Lantern Resort & Campground.

Functions and Responsibilities

Facilities & Grounds Management

Maintain cleanliness, safety, and overall upkeep across all park areas including restrooms, common areas, attractions, and operational spaces
Perform routine and preventative maintenance; respond promptly to maintenance requests and troubleshoot basic electrical, plumbing, and mechanical systems
Conduct regular inspections of park facilities, equipment, and systems to identify issues and ensure safe, reliable operation
Assist with minor repairs and general maintenance tasks throughout the park
Maintain landscaped areas including plant care, watering, planting, greenhouse support, and composting operations
Operate and maintain landscaping and maintenance equipment such as mowers and weed whackers
Maintain tools, equipment, and work areas in a safe, clean, and orderly condition
Support special events and operational needs including set-up and breakdown
Assist with seasonal park preparation and other operational needs as assigned
Assist with care and upkeep of park animals, including reindeer

Team Leadership

Work collaboratively with maintenance, landscaping, and operations teams
Support, guide, and help supervise seasonal team members
Foster a positive, safe, and team-oriented work environment

Administrative Duties

Monitor supply levels and assist with inventory management
Track maintenance tasks and completed work
Identify and report safety hazards or maintenance concerns

Guest Experience

Interact with guests in a friendly, courteous, and helpful manner
Provide assistance and support a welcoming, family-style atmosphere
Maintain a positive attitude and professional demeanor

Knowledge and Skills

Basic knowledge of landscaping practices, plant care, and general maintenance techniques.
Ability to operate landscaping and maintenance equipment safely.
Strong attention to detail and ability to work independently or as part of a team.
Ability to work outdoors in varying weather conditions.
Positive attitude and commitment to guest service.

Extent of Public Contact

The Grounds & Facilities Specialist will greet guests, graciously provide assistance, and answer their questions to make their visit enjoyable.

Physical Demands

This position requires frequent reaching, stretching, stooping, and climbing up and down stairs. Much of the workday consists of standing and walking. Often, this person will be required to lift up to 75 pounds.

This person must have the following physical capabilities to ensure guest safety throughout the park:

Quick Response Time: Reacts swiftly in the event of an emergency or to help guests or employeesManual Labor: Operates lawn mowers, weed whackers, heavy equipment, and other outdoor equipmentPhysical Stamina: Stands for long periods, walks, and sometimes lifts or moves objects

Working Conditions and Environment

This position requires working weekends and holidays based on operational needs. Position is outdoors.

This position may work in any of the following extreme weather situations:

Summer – Hot and Humid Conditions:
- This position will work in hot and sunny weather, often with high humidity, especially in summer months

Rain and Stormy Weather
- This position may have to work in light rain or deal with temporary bursts of inclement weather like thunderstorms or heavy rain.
Windy Conditions In areas with frequent winds, this position may need to monitor weather conditions to ensure safety of guests and employees
Winter – Cold Conditions
This position may be required to work in low temperatures, possibly with snow or ice.
Will need to dress warmly, including wearing layers, gloves, hats, and appropriate outerwear.
Depending on the location, there may be wind chill factors or occasional snow, which could impact visibility and comfort.

Job Requirements

2-4 years of experience in grounds maintenance, landscaping, facilities maintenance, or a related field
High school diploma or GED required
Valid Driver’s License required
Successful completion of a DOT physical required
Experience operating landscaping and maintenance equipment safely
Vocational training in landscaping, horticulture, or related field preferred

PI283834552

Santa's Village Inc

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