Stratus Building Solutions is looking for an Operations Manager for a fast growing and innovative green commercial cleaning company that is applying professional approaches to our industry. Our unique program solves many of the major problems that face facility and property managers today. Our ideal candidate is someone who understands the potential of an opportunity with dynamic growth who can mentor, coach, motivate and execute our program.

Skills Needed:

-Bilingual: English & Spanish strongly preferred
-Be able to multitask with ease
-Be able to effectively and efficiently resolve a wide range of customer issues
-Have a demonstrated record of leadership and be able to lead by example
-Have a history of coaching and growing a strong team
-Computer skills including ability to navigate the internet, email, Microsoft Word and Excel.
-Reliable & hardworking
-Great Customer Service
-Communication skills and the ability to get along with people from diverse backgrounds
-Experience in janitorial operations strongly preferred
-Sales experience very helpful

Job Responsibilities (including but not limited to):

-Build relationships with both Stratus clientele and Stratus franchisees
-Receive and remedy customer complaints
-Conduct quality audits to guarantee high quality of service to our clients
-Handle the start-up of service to new customers
-Handle transfers of service from one franchisee to another
-Quote and sell one-time services to existing customers
-Train new franchisees
-Conduct quarterly meetings with franchisees

**Multi-unit, multi-location, restaurant, service background, or franchising background is a plus. No overnight travel.**

If you are ready to join our dynamic organization within a 140 billion dollar industry and are willing to give your best each and every day, we would like to hear from you.

Please send your resume, a cover letter describing how your background is a good fit for this position, and details on your language skills for an immediate review of your qualifications. Thank you!

For more information regarding Stratus, visit our web site at: www.stratusclean.com

Stratus Building Solutions

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Commercial Janitorial Operations Manager