If you’re tired of being yelled at, underpaid, or thrown into chaos with zero training—keep reading.

Central Park Garage is a busy, professional, customer-first automotive repair shop, and we’re looking for a Customer Service Representative (CSR) who can handle phones, customers, and details with confidence and care.

This role is critical. You set the tone for the entire customer experience.

Compensation & Benefits (Because This Matters):

Competitive hourly pay.
Paid Time Off.
Health & dental insurance.
Paid holidays.
No weekends.
Structured schedules and clear expectations. A leadership team that actually values front-of-house professionals.

What You’ll Be Doing:

Answer inbound phone calls professionally and confidently.
Schedule appointments efficiently (protecting shop flow and car count).
Greet customers and create a welcoming, organized front counter.
Manage texts, emails, voicemails, and basic customer follow-ups.
Support Service Advisors by keeping information accurate and organized. Follow established SOPs so you’re never guessing what to do next.

What We’re Looking For:

Strong phone and communication skills (you sound confident and calm).
Customer service experience required (automotive is a plus, not mandatory).
Organized, dependable, and detail-oriented.
Comfortable using computers, scheduling systems, and CRM tools.
You take pride in being professional and prepared. You like structure and clear processes.

This Role Is NOT For You If:

You dislike talking on the phone.
You get flustered under pressure.
You avoid accountability or feedback. You want a “sit and scroll” desk job.

Why Central Park Garage?:

Clean, professional work environment.
Clear systems and expectations.
Respect for your role and your time.
Customers who value quality service. A team that communicates and supports each other.

You won’t be thrown to the wolves here. You’ll be trained, supported, and trusted.

Ready to Apply?

Send your resume and a brief note about your customer service experience.

We’re actively hiring and ready to move quickly for the right person.

The Collins Business Group, LLC

New Jobs

Customer Service Representative