Role Overview

Tuvoli is a fast-growing aviation fintech platform streamlining private jet charter sales, booking, and payments for brokers and operators through a bank-integrated, real-time digital checkout and payment infrastructure. The Chief of Staff will act as a force-multiplier to the CEO, driving strategic initiatives, improving execution across the leadership team, and creating operating leverage as the company scales. This role is equal parts strategic and hands-on: you’ll bring structure to ambiguity, turn priorities into plans, and ensure the organization is aligned and delivering against goals as we scale our financial infrastructure platform.

Location

Nashua, NH

What You’ll Do

Serve as a force multiplier for the CEO: help set priorities, prepare for key meetings, and ensure follow-through on critical decisions
Drive company operating rhythm (weekly leadership meetings, OKR/goal tracking, quarterly planning, and executive communications)
Lead cross-functional initiatives from definition through execution—clarifying scope, owners, timelines, dependencies, and success metrics
Create high-quality written materials: memos, board/leadership updates, decision documents, and internal announcements
Build lightweight processes that improve execution without adding unnecessary overhead; continuously refine how the team works
Partner with Sales, Engineering, Operations, and Finance to unblock work and resolve tradeoffs quickly
Establish clear visibility into progress and risks through dashboards, KPI reporting, and structured status updates
Support strategic planning: market/competitive research, customer and partner insights, and business case development
Coordinate sensitive or high-impact workstreams (e.g., partner escalations, incident retrospectives, regulatory readiness, or launch readiness) as needed
Model strong judgment, discretion, and integrity when handling confidential information

What We’re Looking For

5–10 years of experience in consulting, operations, strategy, product/program management, finance, or a high-ownership role in a fast-moving environment
Exceptional ability to structure ambiguous problems, synthesize inputs, and drive decisions to closure
Strong program management skills: planning, prioritization, stakeholder alignment, and execution under tight timelines
Excellent written and verbal communication; able to produce clear, concise documents for executives and cross-functional teams
High ownership mindset with a bias toward action and a willingness to do both strategic and tactical work
Strong analytical skills; comfort working with metrics, unit economics, and operational KPIs
Ability to build trust quickly across functions and levels, including with senior leaders
Interest in fintech/payments and an appreciation for operating in regulated environments (BSA/AML, KYC/KYB, third-party risk, audits) is a plus

Key Skills

Executive stakeholder management
Program and project management
Strategic planning and prioritization
Operational cadence (OKRs, QBRs, planning cycles)
Written communication (memos, updates, decision docs)
Data-driven reporting and KPI tracking
Cross-functional leadership and influence
Discretion and sound judgment

What Success Looks Like

Leadership priorities are clear, sequenced, and consistently executed with measurable progress against goals
Cross-functional initiatives ship on time with well-managed dependencies, risks, and decision points
Meetings are purposeful, decisions are documented, and follow-through is reliable across the organization
The CEO and leadership team have high-quality materials and insights to make faster, better decisions
Operating processes scale with the company; improving speed and accountability while maintaining a strong compliance posture

What We Offer

Competitive base salary and market leading benefits package
Direct access and mentorship with a tenured CEO that is also a leading industry voice
A genuinely differentiated mission: modernizing an industry that has been running on wire transfers and handshake deals for decades

Tuvoli

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Chief of Staff