About us
Girl Scouts create the world they want to live in and strive to make it better every single day. They explore their strengths, take on new challenges, and can always be themselves, regardless of background or ability.
Join us as we inspire girls to imagine solutions and chase innovation where others see only challenges. Be a part of helping girls throughout VT and NH as they explore their big ideas with freedom and flexibility. As a community growth specialist, you will help connect families with Girl Scout programs that fit their needs and interests. Through our programs, girls will build on their visions and accomplish what they set out to do. Join us and help support the critical programming and leadership adventures offered through the Girl Scout Leadership Experience.
Though Girl Scouts, our participants develop the skills, positive values, and strong sense of self to do big things, as well as the perseverance and strength that are essential to solving challenges faced at all ages.
Position Title: Community Membership Lead
Department: Operations
Reports to: Director, Membership
GIRL SCOUT MISSION: Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.
POSITION SUMMARY:
The Community Membership Lead is responsible for increasing the membership of Girl Scouts of the Green and White Mountains within a specific region through recruitment strategy, onboarding, and maintenance of troops. They will increase awareness and participation in Girl Scouts by developing relationships with community organizations, corporations, schools, educators, faith-based institutions, and other community constituents. They will support and recruit volunteers, ensuring skills and training for each position is achieved. They will build excitement within our communities about the power of the Girl Scout Leadership Experience, with support from our part-time recruiting team covering specific scheduled events.
MAJOR ACCOUNTABILITIES:
Membership Enrollment:
● Utilize geographic data through research to create recruitment strategies focused on membership trends and best practices.
● Responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase girl and volunteer membership and enhance retention within their assigned region.
● Generate girl and adult member leads from a variety of effective methods, including but not limited to recruitment activities, marketing, community presentation, etc., identifying new volunteers who want to lead local Girl Scout troops in their community.
● Facilitate in-person and virtual events to meet with prospective members.
● Drive enthusiasm for Girl Scouting through presentations and storytelling with community groups.
● Network with corporations, schools, educators, faith-based institutions, and other partners.
● Follow up on leads and referrals utilizing internal relationship systems and technology platforms.
Onboarding:
● Ensure an efficient process for onboarding new and existing youth members and adult volunteers.
● Manage the operational onboarding needs, including training assignments, troop number assignments, investiture, introductions, and other new troop supports.
Volunteer and Troop Support:
● Manage, support, and (at times) lead Girl Scout Starter Troops as they get off the ground.
● Leader in volunteer management, conflict resolution, and community outreach for all Membership staff under her/his supervision.
● Regularly report progress on assignments and projects to the Director of Membership.
● Guide Service Unit teams in the selection and training of administrative volunteers.
● Provide concierge-type support to troops, ensuring answers are met by the appropriate GSGWM departments and content experts.
● Ensure each community or region provides program opportunities to their members, via partnership with the GSGWM program team
● Provide support to the Product Program Team in ensuring successful product programs within their region.
General:
· Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to all.
· Provide a high level of customer service to all audiences they interact with and serve as a positive ambassador for the Girl Scout organization to the public.
· Perform other duties as assigned.
MINIMUM EDUCATION/EXPERIENCE REQUIRED:
· Experience in sales, recruiting, youth services, volunteer support, or project management.
· Experience dealing directly with customers.
- Demonstrated ability to work as part of a team, multi-task, meet deadlines, take initiative, and maintain. confidentiality.
- Ability to work a flexible schedule, including evenings and weekends, and to travel, as required by position responsibilities.
LANGUAGE SKILLS:
· Excellent, effective English language abilities, both oral and written. Bilingual is a plus but not required.
- Strong interpersonal, written, and oral communication skills; public speaking/facilitation experience.
KNOWLEDGE, SKILLS AND ABILITIES:
· Self-management and Confidence
· Proficient in Salesforce, Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) or willingness to learn.
· Active Listening
· Sales Ambition and skills
· Marketing Knowledge
· Interpersonal Relationship Building
· Customer Service
· Organization
· Detail Oriented
· Goal Driven
WORK SCHEDULE/CONDITIONS:
· This is a full-time exempt position.
- Ability to work a flexible schedule, including evenings and weekends, and to travel, as required by position responsibilities.
· Occasional evening or weekend work as the organization needs.
· Belief in the Girl Scout Mission with membership in Girl Scouting strongly encouraged.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Willingness to travel:
Work Location: On the road
