Quality Manager

PICA Manufacturing Solutions • Full-time • Derry, NH, US • 1d ago

Position Overview:

The Quality Manager will provide support for product/process quality activities within PICA. Areas of assignment may include customer complaints, product failure investigations, corrective actions, Product/Process improvement efforts, documenting FAIR activities, writing, and updating work instructions, inspections and checklists, and quality system support. Work with the manufacturing team to analyze problems and opportunities and plan for improvements.

Responsibilities Include:

Act as the primary management representative for Pica Manufacturing Solutions & Pica Product Development ISO 9001 & ISO 13485 certifications
Oversee the CAR, SCAR, & NCMR system
Generating operating procedures as required
Analyze and report on supplier quality metrics
Work with suppliers to improve overall performance (FAIR & CPK)
Report on company quality metrics
Direct process/product improvement efforts
Direct supply partners on quality and failure analysis efforts
Interface with customers on quality related issues
Interface with supply partners on quality related issues
Ensure the company complies with statutory & regulatory requirements
Implementation and maintain the Quality Management System
Maintain documentation control system
Perform and review supplier audits
Review and approve internal audits
Oversee all aspects of incoming, in process, and final inspection
Undertake additional responsibilities or activities as required by the Quality Director
Ability and willingness to travel domestically and internationally to support supplier audits, customer meetings, and global manufacturing alignment

Knowledge & Skills:

Understand quality systems, ISO 9001 & 13485 standards
Ability to troubleshoot issues for components, materials, tools, programs, equipment, and Electrical Test
Excellent analytical and problem-solving skills
Ability to create, review, and revise operating procedures, work instructions
Specific training and demonstrated success in applying quality problem-solving methods, such as fishbone diagrams, 5 why, FMEA, process capability analysis, hypothesis testing, DoE, SPC, etc
Excellent oral, written, and presentation communication skills (PICA has locations and customers domestic & overseas)
Electrical testing experience – an advantage
Statistical software capabilities
Effective multitasking, organization, and prioritization skills
High attention to detail
Ability to work effectively with frequent shifts in direction
Knowledge of and ability to apply the principles of Six Sigma (preferred)

Job Requirements:

At least 2 years of work experience in Printed Circuit Board Manufacturing
Bachelor’s degree in an engineering discipline, quality management, or manufacturing management is preferred

Benefits:

Competitive Salary
Competitive Heath Care Plan Package
Life Insurance Package
Flexible paid time off policy
401K Matching Plan
Profit Sharing
Year End Bonus
Ability To Work Remote When Needed

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