FULL-TIME, NON-EXEMPT | YMCA OF GREATER NASHUA
LEARN, GROW, AND THRIVE WITH A CAREER AT THE Y
At the Y, you’ll do more than administrative work—you’ll be part of a team that creates an environment where people Achieve goals, build Relationships, and find true Belonging. Each phone call you answer, each guest you welcome, and each task you complete strengthens the spirit, mind, and body of your community.
Position Summary
This dual-role Administrative Assistant and Office Coordinator is the first point of contact for many who engage with the YMCA. You will manage daily office operations, support senior leaders, and ensure that all who call or visit feel genuinely welcomed, valued, and supported. The ideal candidate is detail-oriented, tech-savvy, and energized by helping others succeed.
Key Responsibilities
Office & Administrative Support:
- Serve as the administrative backbone for the Senior Leadership Team, managing calendars, correspondence, reports, and event logistics.
- Coordinate meetings, including Board and Committee gatherings, ensuring all communications, materials, and AV needs are organized.
- Support cross-departmental teams (Marketing, Finance, HR, Development, and Membership) with administrative tasks and special projects.
- Maintain accurate internal records, including facility reports, volunteer hours, program evaluations, etc.
- Manage inventory and ordering of office supplies while keeping office spaces clean, organized, and efficient.
- Act as a liaison to vendors and coordinate service calls for office and building systems.
Front Desk And Member/Guest Experience
- Greet all visitors warmly, creating an environment where everyone feels they belong.
- Answer phones and direct inquiries with professionalism and empathy, using “Listen First” techniques.
- Support the execution of “Most Welcoming Place on Earth” practices with every interaction.
- Champion inclusivity in all communications and ensure all members, volunteers, and guests feel seen and supported.
Technology And Communications
- Use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and internal systems to maintain high standards of organization and communication.
- Maintain the Association dashboard of metrics and create reports as requested.
- Serve as the administrator for the YMCA’s phone system, assisting staff with functionality and troubleshooting.
Qualifications
- Associate degree in business or related field preferred, or 5+ years of administrative or office management experience.
- Advanced skills in Microsoft Office.
- Strong organizational, problem-solving, and communication skills.
- Ability to maintain confidentiality, prioritize tasks, and manage multiple responsibilities with care and efficiency.
- A welcoming, professional demeanor and a commitment to excellence in member service.
Physical & Other Requirements
- Ability to lift up to 40 lbs and walk ½ mile.
- Able to sit for extended periods using a computer.
- Valid driver’s license and access to personal vehicle to travel between YMCA branches as needed.
Compensation & Benefits
- Comprehensive health and dental insurance.
- Paid time off: vacation, sick, and holidays.
- YMCA family membership.
- Discounts on Y programs and team sports.
- Y-funded retirement contributions after two years of eligible service.
YMCA COMPETENCIES
- Relationships: Builds rapport, relates well to all.
- Inclusion: Creates a culture of equity and welcome.
- Innovation: Brings new ideas to improve service and experience.
- Quality Results: Delivers high-value experiences and support.
- Self-Development: Invests in personal and professional growth.
OUR CULTURE & CAUSE
At the YMCA of Greater Nashua, we don’t just offer programs—we offer purpose. We believe everyone deserves the opportunity to learn, grow, and thrive. We create spaces where
Achievement,
Relationships, and
Belonging come to life—for staff and members alike.
We’re
welcoming to all,
genuine in our approach,
nurturing in our relationships,
hopeful in our mission, and
determined to make our community stronger—starting with you.
