The North Conway Grand Hotel is currently searching for a Housekeeping Manager!
The North Conway Grand Hotel is seeking an experienced and motivated Housekeeping Manager to lead our Housekeeping Department in the heart of the beautiful White Mountains of New Hampshire.
This role is responsible for overseeing the overall cleanliness and presentation of the hotel, ensuring guest rooms and public areas consistently meet the highest standards. The Housekeeping Manager will lead, train, and direct the housekeeping team to maintain clean, organized, and welcoming spaces that create a lasting positive impression on our guests.
Join a hospitality team that values professionalism, teamwork, and growth. We offer a supportive work environment, ongoing training opportunities, and the chance to build a rewarding career in the hospitality industry.
Position Duties and Responsibilities:
- Supervises the work activities of housekeeping staff under the direction of the General Manager.
- Provides training including safety and standard operating procedures to all housekeeping personnel.
- Ensures adherence to company quality standards by inspecting rooms, including deep cleans.
- Distributes keys and work assignments to staff.
- Addresses guest complaints regarding housekeeping services or equipment.
- Assists with the selection of housekeeping personnel.
- Ensures the staff is practicing efficient and effective procedures.
- Monitors linen and guest supply inventory.
- Reports any maintenance repairs to maintenance staff; records repair information in maintenance log.
- Completes follow-up on vacant or occupied rooms.
- Assumes functions of Housekeeper as necessary.
- Manages the lost and found program.
Positions Qualifications:
- Previous leadership experience required.
- Computer literate in Microsoft Window applications preferred.
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to multitask.
Candidates must be willing to relocate and/or commute to North Conway, New Hampshire.
About Newport Hotel Group
At Newport Hotel Group, we strive to exceed industry standards with our vision, innovation, and integrity. From our hotel guests to employees to our investors, we deliver outstanding value. By providing superior service experience, we aim to make every guest at our hotels a repeat customer. We develop the potential of our employees by encouraging them to be entrepreneurial and innovative, and it is a company priority to promote from within. We seek to create a working environment that is challenging, rewarding, and inspires personal and professional growth.
Benefits include but are not limited to;
· Medical / Dental / Vision
· 401(k)
· Paid time off
· Company paid for Life, LTD, ADD
· Complimentary overnight stay program and discounted room rates
· Competitive salary with opportunity for pay increases after 90 days and 1 year of employment
· And so much more!!
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
