Job Description
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary
Data Entry Specialist is responsible for accurately inputting patient information into Sharecare’s internal systems and client Electronic Medical Record (EMR) platforms. This role requires keen attention to detail, efficient data management, and strict adherence to HIPAA compliance standards, supporting the Release of Information (ROI) process. The ideal candidate thrives in a fast-paced, collaborative environment, demonstrating a strong commitment to accuracy, productivity, and the protection of sensitive patient data.
Essential Functions:
- Accurately enter and update patient data in internal and client-facing systems
- Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information (PHI)
- Ensure data accuracy and consistency while meeting productivity benchmarks
- Maintain strict confidentiality and comply with HIPAA and company privacy policies
- Collaborate with team members to support process improvements and service quality
- Provide courteous, timely, and professional communication with internal and external stakeholders as needed
Qualifications:
- Proficiency in Microsoft Office applications
- Strong organizational and multitasking skills essential
- Demonstrated ability to manage time effectively and meet task deadlines
- Willingness to learn programs and processes quickly
- Strong documentation, communication, and customer service skills
- Self-motivated, dependable, and able to work independently or as part of a team
- Proven ability to maintain productivity, utilization and quality performance standards
Physical Requirements:
- Ability to sit or stand for extended periods of time
- Physical capacity to lift and carry 25 lbs.
- Manual dexterity is sufficient for long periods of typing, writing, and handling documents
- Visual acuity to read documents and use a computer monitor
- Clear speaking and hearing ability for communication
- Adequate hand-eye coordination and sensory abilities for job-related tasks.
Information Governance Accountabilities: - Understand the organization’s information governance program & individual role responsibilities
- Participate in required education and compliance training.
HIPAA/Compliance:
- Maintain the confidentiality of patient and client information
- Comply with HIPAA standards and all relevant corporate integrity and security obligations.
- Report unethical, fraudulent, or illegal behavior
- Maintain current HIPAA certification annually
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
