Mountain Edge Suites, an all-suite hotel next to Mount Sunapee ski resort, is seeking an enthusiastic, service-focused manager for our hotel front desk team.
Duties include:
- Overseeing the hotel front office operation.
- Working front desk shifts.
- Creating weekly front office work schedule.
- Hiring, training, and development of front desk staff.
- Ensuring the highest level of service and professionalism at the front desk.
- Planning each day based on arrivals, departures, guest requests, and other data.
- Maintaining inventory of all department supplies.
- Overseeing hotel gift shop inventory and sales.
- Reviewing reservations and daily transactions for accuracy.
- Complying with safety, security and sanitation standards in accordance with company policies and health department guidelines.
- Fielding group inquiries, negotiating rate and contract terms, managing room blocks.
Weekend and evening availability is a must.
- Assisting the general manager in rate strategies to achieve budget.
- Communicating needs and observations to hotel manager and maintenance.
- Other duties as assigned.
Pay: From $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
