Job Overview
The Mortgage Bankers & Brokers Association of NH (MBBA - NH) is currently seeking a proactive and highly organized Administrative Assistant to support the Board of Governors and contribute to the success of our organization. The ideal candidate is a self-starter with excellent communication skills, technological proficiency, and a strong ability to manage multiple priorities independently.
The position is fully remote, but candidate will attend several events throughout the year.
Key Responsibilities
- Provide administrative support to the Board of Governors and Committee Chairs.
- Manage incoming communications, including calls and emails, and direct them appropriately.
- Coordinate events and activities in collaboration with Committee Chairs, ensuring smooth execution and follow-through.
- Maintain and manage association calendars, timelines, and member databases.
- Create and distribute communications via email, website updates, and social media platforms.
- Support member engagement, recruitment, and retention efforts.
- Assist with driving participation in programs and events — sales experience is a plus.
Technology:
- Proficiency in Microsoft Office Suite
- Experience with QuickBooks Online
- Familiarity with Constant Contact or similar email platforms
- Website content management experience
- Strong understanding of social media platforms and digital engagement
Communication:
- Excellent oral and written communication skills
- Strong interpersonal skills and the ability to interact professionally with Board members, Committee Chairs, general membership, and the public
- Ability to clearly and effectively articulate organizational information
Organizational:
- Exceptional attention to detail and time management
- Ability to self-manage and prioritize tasks independently
- Strong organizational skills to maintain accurate records, calendars, and event schedules
- Experience managing member databases is a plus.
Experience
- 2–4 years of administrative support or office management experience
- Experience working with nonprofit organizations or associations preferred
- Event coordination and logistics planning
- Managing communications across various channels, including social media, email sends, and websites
- Working with boards (e.g., coordinating meeting agendas, managing correspondence, etc.)
- Handling confidential information with discretion and professionalism
- Member relations or customer service experience
- Sales or outreach experience is a plus
If you are a proactive individual with a passion for providing exceptional administrative support and are looking to be part of a dynamic, mission-driven organization, we encourage you to apply. Join our team and contribute to a collaborative, self-managed, and productive work environment!
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 25 per week
Work Location: Remote
