State of New Hampshire Job Posting
Office of the Governor
GO-NORTH Division
107 North Main Street
Concord, NH 03301
IMPACT AND LEARNING LEAD
Nonclassified Position # NONCEX4003
Annual Salary: up to $107,000
(In-person; statewide travel required)
- See total compensation information at the bottom of announcement.
GO-NORTH is hiring an
Impact and Learning Lead to design and lead evaluation for New Hampshire’s
Rural Health Transformation Plan (RHTP)—turning strategy into a measurable learning system that supports accountability, continuous improvement, and sustainability across partners statewide. You’ll lead work spanning evaluation design, performance measurement, data strategy, partner reporting, and rapid-cycle learning across RHTP initiatives (population health, primary care transformation, behavioral health, EMS, workforce, technology, and financial sustainability), in close collaboration with GO-NORTH initiative leads, providers, community partners, and external evaluators as applicable.
The ideal candidate brings deep experience in public health/health care evaluation (New Hampshire experience strongly preferred), strong partnership instincts, and a practical, systems-thinking approach to building an evaluation approach that is rigorous enough for the Centers for Medicare and Medicaid Services (CMS) and useful enough for partners to improve real-world implementation.
Preferred: experience leading evaluation for multi-partner, statewide initiatives; familiarity with rural health systems (FQHCs, hospitals/CAHs, CMHCs, EMS/MIH, long-term care); experience with implementation science and quality improvement; fluency in performance management, logic models, and mixed-methods evaluation; experience with Medicaid/claims and public health data environments; comfort translating technical findings for executive, community, and provider audiences.
What you’ll do:
- Lead statewide RHTP evaluation strategy and execution
- Serve as GO-NORTH’s lead for development and implementation of a multi-year evaluation strategy aligned to CMS requirements and New Hampshire’s RHTP priorities.
- Translate evaluation strategy into clear workplans, partner deliverables, timelines, and measurable targets across regions and sectors.
- Establish a coherent measurement framework that connects RHTP activities to outcomes (access, quality, cost/utilization, workforce, and sustainability) and supports both accountability and learning.
- Coordinate evaluation expectations across procurements, contracts, and subawards—including standard reporting definitions, timelines, and quality checks.
- Build and maintain a statewide performance measurement and learning system
- Develop and maintain logic models, indicator sets, and dashboards that support GO-NORTH leadership, partners, and regional partnerships in tracking progress.
- Establish practical performance management routines (e.g., monthly/quarterly performance reviews, learning huddles, and feedback loops) that help partners improve—not just report.
- Define and support a tiered approach to measurement (process, output, outcome, impact, sustainability) that is feasible for partners and credible for external stakeholders.
- Ensure measures are context-aware—supporting rural comparability while honoring meaningful local variation.
- Design rigorous evaluation approaches across initiatives (mixed methods + implementation focus)
- Lead evaluation design for key RHTP projects, selecting fit-for-purpose methods (e.g., quasi-experimental approaches where feasible, repeated measures, comparative trend analysis, developmental evaluation, case studies).
- Integrate implementation science concepts (e.g., context, fidelity/adaptation, barriers/facilitators) into evaluation so results explain what worked, for whom, and why.
- Partner with initiative leads to define realistic outcomes and leading indicators, and to use findings to adjust course.
- Support alignment between evaluation, quality improvement (PDSA), and technical assistance so the state can scale what works.
- Coordinate data strategy, data use agreements, and partner reporting
- Work with DHHS data teams and partners to define data sources, reporting pathways, and analytic approaches—including claims, program data, Electronic Health Record-derived measures (as feasible), surveys, and qualitative inputs.
- Support development of standard data definitions and reporting templates to reduce partner burden and increase comparability across regions.
- Identify data gaps and propose practical solutions (e.g., sampling strategies, targeted data collection, minimum viable measures).
- Coordinate data governance needs as applicable (privacy, Data Use Agreements, data sharing workflows, secure handling expectations) in partnership with appropriate DHHS entities.
- Communicate findings to drive decisions and sustain investment
- Produce clear, credible evaluation products for multiple audiences (GO-NORTH leadership, CMS, providers, community partners, and the public as appropriate).
- Translate information learned into practical implications, recommendations, and decision points—supporting policy and operational choices.
- Support development of briefs, presentations, and narrative progress reporting that reflect both rigor and real-world context.
- Represent GO-NORTH at evaluation-related stakeholder meetings and convenings, as directed.
- Other duties as assigned by the Director of Transformation.
YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
Reports Directly to: The Director of Transformation
Reports Indirectly to: The Deputy Director and the GO-NORTH Director
Location: New Hampshire (In-person; statewide travel required)
For further information please contact Whitney Hammond, Director of Transformation at Whitney.C.Hammond@dhhs.nh.gov.
- TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
See this link for details on State-paid health benefits:
https://www.das.nh.gov/hr/benefits.aspx
Value of State's share of Employee's Retirement: 12.87% of pay
Other Benefits:
- Dental Plan at minimal cost for employees and their families ($500-$1800 value)
- Flexible Spending healthcare and childcare reimbursement accounts
- State defined benefit retirement plan and Deferred Compensation 457(b) plan
- Work/life balance flexible schedules, paid holidays and generous leave plan
- $50,000 state-paid life insurance plus additional low-cost group life insurance
- Incentive-based Wellness Program (ability to earn up to $500)
Total Compensation Statement Worksheet:
https://www.das.nh.gov/jobsearch/compensation-calculator.aspx
Want the specifics? Explore the Benefits of State Employment on our website:
https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf
https://www.das.nh.gov/hr/index.aspx
EOE
TDD Access: Relay NH 1-800-735-2964
