Role Overview
Tuvoli is a fast-growing aviation fintech platform streamlining private jet charter sales, booking, and payments for brokers and operators through a bank-integrated, real-time digital checkout and payment infrastructure. The Chief of Staff will act as a
force-multiplier to the CEO, driving strategic initiatives, improving execution across the leadership team, and creating operating leverage as the company scales. This role is equal parts strategic and hands-on: you’ll bring structure to ambiguity, turn priorities into plans, and ensure the organization is aligned and delivering against goals as we scale our financial infrastructure platform.
Location
Nashua, NH
What You’ll Do
- Serve as a force multiplier for the CEO: help set priorities, prepare for key meetings, and ensure follow-through on critical decisions
- Drive company operating rhythm (weekly leadership meetings, OKR/goal tracking, quarterly planning, and executive communications)
- Lead cross-functional initiatives from definition through execution—clarifying scope, owners, timelines, dependencies, and success metrics
- Create high-quality written materials: memos, board/leadership updates, decision documents, and internal announcements
- Build lightweight processes that improve execution without adding unnecessary overhead; continuously refine how the team works
- Partner with Sales, Engineering, Operations, and Finance to unblock work and resolve tradeoffs quickly
- Establish clear visibility into progress and risks through dashboards, KPI reporting, and structured status updates
- Support strategic planning: market/competitive research, customer and partner insights, and business case development
- Coordinate sensitive or high-impact workstreams (e.g., partner escalations, incident retrospectives, regulatory readiness, or launch readiness) as needed
- Model strong judgment, discretion, and integrity when handling confidential information
What We’re Looking For
- 5–10 years of experience in consulting, operations, strategy, product/program management, finance, or a high-ownership role in a fast-moving environment
- Exceptional ability to structure ambiguous problems, synthesize inputs, and drive decisions to closure
- Strong program management skills: planning, prioritization, stakeholder alignment, and execution under tight timelines
- Excellent written and verbal communication; able to produce clear, concise documents for executives and cross-functional teams
- High ownership mindset with a bias toward action and a willingness to do both strategic and tactical work
- Strong analytical skills; comfort working with metrics, unit economics, and operational KPIs
- Ability to build trust quickly across functions and levels, including with senior leaders
- Interest in fintech/payments and an appreciation for operating in regulated environments (BSA/AML, KYC/KYB, third-party risk, audits) is a plus
Key Skills
- Executive stakeholder management
- Program and project management
- Strategic planning and prioritization
- Operational cadence (OKRs, QBRs, planning cycles)
- Written communication (memos, updates, decision docs)
- Data-driven reporting and KPI tracking
- Cross-functional leadership and influence
- Discretion and sound judgment
What Success Looks Like
- Leadership priorities are clear, sequenced, and consistently executed with measurable progress against goals
- Cross-functional initiatives ship on time with well-managed dependencies, risks, and decision points
- Meetings are purposeful, decisions are documented, and follow-through is reliable across the organization
- The CEO and leadership team have high-quality materials and insights to make faster, better decisions
- Operating processes scale with the company; improving speed and accountability while maintaining a strong compliance posture
What We Offer
- Competitive base salary and market leading benefits package
- Direct access and mentorship with a tenured CEO that is also a leading industry voice
- A genuinely differentiated mission: modernizing an industry that has been running on wire transfers and handshake deals for decades
