Job Overview
Advanced Eyecare is a new and growing optometry practice seeking a friendly, dependable, and detail-oriented team member to join our team. Our office is dedicated to providing exceptional patient care using advanced technology in a supportive and welcoming environment. The front desk plays a key role in creating a positive experience for every patient.
Key Responsibilities
- Greet and check in patients while creating a warm, welcoming environment
- Provide exceptional customer service in person and over the phone
- Schedule appointments and manage the daily patient schedule
- Verify patient information and assist with insurance and patient intake forms
- Perform accurate data entry and maintain electronic health records
- Assist with operational reports and administrative duties as needed
- Communicate effectively with doctors, staff, and patients to ensure a smooth workflow
- Answer patient questions and resolve concerns professionally and efficiently
Qualifications & Skills
- Strong customer service and interpersonal skills
- Data entry and typing experience with excellent attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and work efficiently in a fast-paced healthcare environment
- Front desk, receptionist, or medical office experience preferred
- Strong problem-solving skills and a professional demeanor
What We’re Looking For
- Dependable and punctual
- A team player with a professional and upbeat attitude
- Someone who takes pride in creating an exceptional experience for every patient
- Detail-oriented and dependable, with strong communication skills
- Excellent communication skills to interact effectively with patients and team members
- Strong organizational skills
- Ability to maintain accurate medical records while adhering to HIPAA standards
Why Join Us?
- No nights or weekends
- Paid Time Off (PTO) and 10 federal holidays off
- Employee discounts on eyewear and contact lenses
- The company invests in employees' professional growth by covering continuing education and licensing fees
- A supportive, positive work environment
At Advanced Eyecare, we take pride in combining outstanding patient service with top-notch patient care. If you enjoy working with people and want to be part of a collaborative healthcare team, we would love to hear from you.
Pay: From $20.00 per hour
Work Location: In person
