Are you detail-oriented, motivated, and committed to delivering exceptional service? Do you thrive in a fast-paced environment where accuracy and integrity are essential? If so, this role may be an excellent fit for you.
We are seeking a Claim Processor to join our high-performing Claims team—an essential part of ensuring the accuracy and timeliness of more than $385 million in annual claim payments.
As a Claim Processor, you will play a key role in reviewing, analyzing, and adjudicating invoices to ensure timely and accurate claim payments. Responsibilities include:
Reviewing invoices for accuracy, completeness, and alignment with plan benefits
Communicating with claimants, providers, and internal teams to resolve discrepancies
Approving or denying claims based on established policies and procedures
Entering claim data with precision and efficiency
Identifying potential fraud or misuse and escalating concerns appropriately
Supporting customer service efforts by helping resolve claim-related inquiries
Your work helps protect program integrity and ensures a seamless experience for those we serve.
Location: Portsmouth, NH - Hybrid Role
Schedule: Hybrid 2 days in the office, 3 days telework - Monday-Friday Full time 40 hours per week
Education & Experience
High school diploma or equivalent
Experience in healthcare, disability, dental, long-term care, or insurance claims preferred
Strong computer and navigation skills
Why Join Us?
At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.
We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.
In addition to working for a company with great people and an excellent reputation, what’s in it for you?
- Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
- Bonus Opportunity: Qualifying employees can earn up to 7% of their salary, based on company performance. (Inquire about eligibility with our recruiter)
- Lots of paid time off:3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
- Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
- 6 weeks fully-paid parental leave
- Tuition reimbursement program to support career goals.
- Corporate giving and matching gifts program.
- Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
- A wide variety of personal, professional, and career development programs.
- Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.
All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.
FedPoint is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603) 433-4500. Equal Employment Opportunity (EEO) Poster Family and Medical Leave Act (FMLA) Poster Employee Polygraph Protection Act Poster
